We are faced with hundreds of choices every day.  In this post, I am focusing on those that must be made by elected officials, appointed committee members, or public managers.  Governmental decisions are often complex and can have far-reaching consequences for the public. Over 30 years in public service have taught me the following guiding principles for making those types of decisions. 

First, do no harm.

Develop a clear picture of the question at hand and the future consequences of a decision.  It is pointless and potentially dangerous to take steps without fully understanding the problem.

Clear the table.

Create a clean and positive environment. Leave your personal beliefs and assumptions at the door.  All the evidence, including people’s opinions, must be respected and evaluated with an open mind. 

Analyze 

Classify and weight the information you’ve collected based on the rules of evidence. Don’t just grab the low hanging fruit and run with it. Don’t cherry-pick the data that fits your narrative. Always be on guard for preconceived notions.  

Conference

Confer with your colleagues.  Seek common ground from various points of view.  Remember, everyone’s opinions are valid. I believe there are at least three points of view on every problem. Try to find them. Always attempt to find win-win solutions.

Decide

You’ve done your due diligence.  It’s time to make a choice.  The decision may lie entirely with you. Maybe you are casting a vote as a board member.  Either way, the ball is in your court.  Do not take the path of least resistance.  Never go along just to get along. Stick with the facts and avoid making emotional decisions.  Above all, never be overconfident in your stance because you may be wrong.

“Good decisions come from experience, and experience comes from bad
decisions.”

Mark Twain